Frequently asked questions

To place an order, simply:

  1. Browse our collections.
  2. Select the items you'd like to purchase and click Add to Cart.
  3. Once you're ready to checkout, click the shopping cart icon and follow the instructions to complete your order.
  4. You'll receive a confirmation email once your order is placed.

We accept the following payment methods:

  • Shop Pay
  • Credit and Debit Cards (Visa, MasterCard, American Express & Discover)
  • PayPal
  • Apple Pay
  • Stripe
  • Telr
  • PayTabs

Once your order has been shipped, we will send you a tracking number via email. If you used ShopPay, you can access your shipping information with your order confirmation.

Once your order is placed, we begin processing it immediately. If you need to make changes or cancel your order, please contact us as soon as possible. We can try to accommodate your request if the order hasn’t been processed yet.

If an item you're interested in is out of stock, you can sign up to our threaders list on the main product page. We’ll notify you when it’s back in stock. Alternatively, check our social media for updates on new arrivals!

Yes, we ship worldwide! International shipping fees and delivery times will vary depending on the destination country. You’ll be able to see shipping options and costs at checkout.

Check out our Sizing Guide on each product page to ensure the best fit. We provide detailed measurements for each item, including chest, waist, and inseam sizes. If you're still unsure, feel free to reach out to us, and we can assist with sizing recommendations.

Stay up-to-date on the latest drops, sales, and exclusive promotions by joining the threaders collective! Scroll to the bottom of any page and opt-in by visiting the highlighted link.

Every single one of our products are carefully checked before they are sent out to you.

Reaching out to us via our social media channels is the most effective way to get the assistance you need.